Privacy and Cookie Policy
Introduction
Bright N Shine Bin Company is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy and Cookie Policy outlines how we collect, use, store, and protect your information when you use our website and services.
Information We Collect
We collect personal information that you provide to us directly, such as your name, email address, phone number, and any other information you choose to provide when contacting us or booking our services. We also collect information automatically when you visit our website, including your IP address, browser type, device information, and browsing activity.
How We Use Your Information
We use your personal information for the following purposes:
- To provide the services you have requested, such as booking wheelie bin cleaning, gutter cleaning, or other services.
- To communicate with you regarding your bookings, respond to inquiries, and provide customer support.
- To send you important information, such as updates, changes to our services, or other administrative messages.
- To improve our website and services by analysing how visitors interact with our website.
- To comply with legal obligations or for the protection of our legal rights.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as necessary to provide our services, comply with the law, or protect our rights. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our customers. These third parties are required to maintain the confidentiality of your information.
Data Security
We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorised access, disclosure, alteration, or destruction. However, please note that no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights
You have the right to access, update, or delete the personal information we hold about you. If you wish to exercise these rights or have any concerns about how your information is handled, please contact us at [contact information]. We will respond to your request in accordance with applicable data protection laws.
Cookie Policy
What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They help us improve your experience on our website by remembering your preferences, providing personalised content, and analysing website performance.
Types of Cookies We Use
- Essential Cookies: These cookies are necessary for the proper functioning of our website, such as allowing you to navigate and use features like booking forms.
- Analytics Cookies: We use analytics cookies to understand how visitors interact with our website, such as which pages are most popular. This information helps us improve our website and provide a better user experience.
- Functionality Cookies: These cookies remember your preferences, such as language settings, to provide a more personalised experience.
Managing Cookies
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website and limit your ability to use some of its features.
Changes to This Policy
We may update this Privacy and Cookie Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and we encourage you to review it regularly.
Contact Us
If you have any questions about this Privacy and Cookie Policy or how we handle your personal information, please contact us at:
Bright N Shine Bin Company
Email: enquiries@bnsbc.co.uk
Phone: 07543708015
Thank you for trusting Bright N Shine Bin Company with your personal information.